OUR EXECUTIVE TEAM
Ms. Allison Haynes
Ms. Allison Haynes was appointed Executive Director of Servol after thirty-two (32) years of service and also serves as a Director on the Board of Servol. Prior to this, she held the position of Deputy Executive Director for eight (8) years. Ms. Haynes is a qualified Early Childhood and Day Care Educator and is certified in Public Relations and Human Resource Management. She also holds a certificate in “Change Leadership” from UWI-Roytec.
A former Administrative Assistant to Sr. Ruth Montrichard, Chair Emeritus of Servol, Ms. Haynes was promoted to Public Relations Officer and held responsibilities for, among other things, the management of Servol’s Poor Man’s Dinner. She was also Servol’s Project Coordinator for the Personal Disability Assistant Programme in partnership with the Ministry of Social Development and Coordinator of the Beetham Environmental Enhancement Programme, which was sponsored by the then Neal & Massy Group until it ended in 2010. Additionally, Ms. Haynes held portfolios as Project Manager for the Industry Partnership Programme with Courts Trinidad Limited, Team Leader for the introduction of a new and innovative skill (Television Production), and Project Coordinator for the Atlantic LNG Day Care Centres and all Servol’s Day Care Centres.
She has represented Servol at the Federation of Day Care Centres Convention in Alabama, USA, The Caribbean Philanthropy Network Symposium 2010 in St. Thomas, US Virgin Island, T&T NGO Professionals Conference Programme 2013, and The Caribbean Youth Empowerment Conference Gros Islet, Saint Lucia 2013 hosted by the International Youth Foundation and USAID. In April 2014 she attended a ‘Reflection’ Workshop in Miami, Florida.
Ms. Haynes presented a paper on Civic Engagement and Social Development entitled “The Servol Experience” at the United Nations Development Programme (UNDP) Breakfast Roundtable discussions on the Development of National Legislation on Volunteerism and Civic Engagement in 2011.
Outside of Servol, Ms. Haynes is a former Trinidad & Tobago Junior League netball player and served on the Board of Directors of the Trinidad & Tobago Netball Association in the capacity of Treasurer. She also worked as a Teacher/Lecturer at the YMCA for twenty (20) years in the field of Child Care and Early Childhood Education.
Mr. Raana Ramoutar
Mr. Raana Ramoutar joined Servol in 2002 as an Electronics Instructor at the El Socorro Regional Life Centre. He continued at the Spree Simon Regional Life Centre in this capacity until he was promoted to Assistant Coordinator at the Chaguanas High Tech Centre. Mr. Ramoutar was then appointed to the position of Coordinator of the centre. After serving in this position, he was appointed Programme Coordinator of the South Zone and was then appointed to the position of Executive Manager prior to his appointment as Deputy Executive Director.
Mr. Ramoutar has attended courses in Management for the Newly Appointed Manager at the Arthur Lok Jack School of Business; Change Leadership at the University of the West Indies/Roytec in conjunction with Franklin University; and a ‘Train the Trainer’ course at the MIC Institute of Technology. He has also served on numerous committees such as the Programmes and Examinations Committee, Vehicle Maintenance Committee, Strategic Implementation Committee, and the Fund Raising Committee.
Mr. Ramoutar has followed in his father’s footsteps - the late Mr. Gerald Ramoutar - who also worked with Servol as an Electronics instructor at Chaguanas Hi-Tech and El Socorro Regional Life Centre. He also considers himself a ‘jack of all trades’ being able to do a bit of Masonry, Woodwork, Plumbing and Auto Mechanics which he utilizes to the fullest in his spare time.
Mr. Ian Gomes
SENIOR EXECUTIVE OFFICER
Ian Gomes BSc, PCert., joined Servol in 1995 and served as the organization’s ICT Coordinator from 2011 to 2023 before assuming executive responsibility in 2024.
In his previous post, Ian was primarily charged with online systems administration, software design & implementation and process improvement. During his tenure, he also designed and implemented curriculum for several courses and worked independently on numerous successful initiatives, including the authoring of the first edition of Servol’s Choose Your Skills Wisely booklet in 2008 and, most recently, the sourcing and acquisition of a US10,000 grant from Sagicor for the purchase of equipment for the organization’s 10 centres.
In his current position as Senior Executive Officer, Ian is primarily responsible for the management of the Programmes & Examinations Committee, providing direction and vision for the review and re-engineering of existing courses, the possible development, accreditation and implementation of new programmes and the establishment and maintenance of professional alliances. Additionally, he is responsible for oversight of the ICT, Marketing, Research and Safety departments. He is also a member of the organization’s Executive and Strategic Implementation Committees.
Ian holds a Professional Certificate in NGO Management from the Arthur Lok Jack Global School of Business and a Bachelor of Science Degree in Electronic Engineering from Grambling State University in the United States.
In addition to his commitment to the organization, Mr. Gomes has served for two terms on the Board of Servol’s Credit Union and one term as part of its Credit Committee.
Mrs. Adeltha Wilson
Mrs. Jesseul Adeltha Wilson BA (Hons), MBA, joined the Servol family as an Accounts Clerk in 1994. Adeltha, as she is commonly known, has been a pioneer in the implementation of internal systems in the accounts department over the years. Under the guidance of Mrs. Pat Mosca, Servol's former Financial Manager, she spearheaded the transition of the accounts department from a manual to a fully computerized system in 1995/1996. She was also instrumental in the procurement, installation, implementation and training of the applicable accounting and payroll software and designed the internal accounting and fixed asset management systems which are still being used throughout the organization today. She also supervised the networking of the department and in 1998, was promoted to the position of Accountant.
Adeltha resigned from the organization in 2001 to pursue full-time ministry but this proved to be a premature move. As a clear directive from God, she returned to Servol in 2002 and was placed at the Beetham Life Centre as the Accounts Clerk. She continued her excellent work in transforming the Beetham Centre’s accounts with the installation of an in-house STAMP programme.
In 2005, she was transferred to the accounts department and was promoted to Accounts Manager in 2010, a position she held until her promotion to serve as one of the organization’s Deputy Directors in September 2018. During that time she was responsible for the implementation of the organization’s staff medical coverage initiative along with oversight for Marketing and Research. She is also a member of the Executive Committee and head of the Strategic Implementation Committee.
In her current position as Financial Manager, she is responsible for successfully overseeing the financial operations of the organization.
Adeltha holds a Bachelor of Arts (Honors) Degree specializing in Accounting and Finance and an MBA–Executive Leadership, both from Anglia Ruskin University.
Her volunteer experiences include serving as Secretary and subsequently Chairman of the Credit Committee of the Servol Credit Union Co-operative Society and Director on the boards of Valley of Decision Missions T&T and Fitly Framed.